Hibaje Privacy Policy —
Your Data, Our Responsibility

Welcome to hibaje. This Privacy Policy explains how hibaje.click collects, uses, and protects your personal information. We believe that safeguarding every user's privacy is a fundamental right.

Hibaje is the trusted online betting platform for millions of people across Bangladesh. We know you share your information with us in good faith — protecting that trust is our highest priority. This Privacy Policy applies to all hibaje services, websites, and mobile applications.

By using hibaje, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.

Hibaje collects only the data that is necessary. We never ask for personal information beyond what is required. See the table below for details:

Hibaje also automatically collects certain technical data, including log files, cookies, and session information. These are used to ensure platform performance and improve the user experience.

Hibaje uses your data only for specific, legitimate purposes. It is never used for anything else without your consent.

• Account Management: Your information is used to create, manage, and secure your hibaje account.
• Identity Verification: Your data is required during the KYC process to verify your identity and prevent fraud.
• Financial Transactions: Payment information is used to process deposits and withdrawals accurately.
• Customer Support: Your information is used to resolve issues and provide support.
• Promotional Communications: With your consent, we may send you emails or SMS messages about offers and bonuses.
• Responsible Gaming: Gaming history is monitored to detect unusual betting patterns and provide timely support.
• Legal Obligation: Your data may be used as required to comply with applicable laws and regulations.

Hibaje retains your data only for as long as necessary. All information is stored securely while your account remains active.

• Account Information: Data may be retained for the duration of your active account and for up to 5 years after closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years as required by regulatory obligations.
• Communication history: Support tickets and chat logs are retained for up to 3 years.
• Technical Logs: Server logs are automatically deleted after 90 days.

After the designated retention period, data is securely deleted or anonymized so that no individual can be identified.

Hibaje takes the privacy of your information very seriously. Your data may be shared with the following parties only in limited, specific circumstances:

• Payment Processors: Only the minimum necessary information is shared with payment gateways such as bKash, Nagad, and others to process deposits and withdrawals.
• Identity Verification Services: Information may be shared with trusted verification providers as part of the KYC process.
• Legal Authority: Information may be disclosed to comply with legal obligations upon receipt of a court order or government directive.
• Fraud Prevention Agencies: Information may be shared with relevant authorities to prevent money laundering or fraud.

Hibaje uses cookies on its website. Cookies are small text files stored in your browser that help improve platform functionality.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain hibaje features to not function properly.

You have several important rights regarding your personal data on hibaje. To exercise any of these rights, please reach out to our support team.

• Right to Know: You have the right to know what data hibaje holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we limit how your data is used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to the processing of your data for specific purposes.

Hibaje is committed to protecting minors. Our platform is strictly for individuals aged 18 and above.

• Hibaje does not knowingly collect personal information from anyone under the age of 18.
• If an underage account is identified, it will be closed immediately and all associated data will be deleted.
• If a parent or guardian suspects their child is using hibaje, please contact our support team immediately.

Hibaje uses industry-leading technology to keep your data secure. Our security infrastructure is continuously updated.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of protection for account logins.
• Firewall: Advanced firewall systems protect our servers from unauthorized access.
• Regular Audits: Regular security audits are conducted by third-party security experts.
• Intrusion Detection: Our automated systems detect any suspicious activity in real time.

Please note, however, that no data transmission over the internet is entirely risk-free. You are also partly responsible for keeping your password and account information secure.

Hibaje reserves the right to update or amend this Privacy Policy as needed. It may be revised from time to time due to business changes, new legal requirements, or technological developments.

• For significant changes, users will be notified in advance via email or platform notification.
• The date of any changes will always be noted at the top of this page.
• Continued use of hibaje after any changes takes effect constitutes acceptance of the updated Privacy Policy.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, feedback, or rights requests regarding this Privacy Policy, please contact the hibaje support team.

• Email: support@hibaje.click
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24 hours

Your privacy is our highest priority. Whatever your concern, hibaje is always here for you.